TERMS & CONDITIONS
If you have questions, requests, or would like any assistance with an order, please contact us at: firstname.lastname@example.org. We’re happy to help!
50% deposit will be due upon agreement of any work with Love Bird Invites for all custom orders.
Payment is processed upon placing your order for any templated work.
We accept Visa, Mastercard, American Express & Discover.
PROOF APPROVAL AND/OR PAYMENT OF ORDERS IS CONSIDERED ACCEPTANCE OF ALL TERMS AND CONDITIONS.
For all non-custom work, proofs are emailed usually within 3 business days after you place your order. During peak times proofs may take up to 5 business days.
As for custom design order, the initial design process takes little over a week upon our receipt of your invitation content and 50% deposit. You will receive two completely original and one-of-a-kind designs. During peak times custom order proofs may take up to 10 business days.
Your initial set of proofs and one round of revisions are free of charge.
PLEASE PROOFREAD SLOWLY AND VERY CAREFULLY: WE PRINT DIRECTLY FROM THE APPROVED PROOFS.
WHAT IS A PROOF?
A proof is a file image showing exactly how your items will be printed. A PDF proof will be emailed to you for final approval before printing.
Proofs are extremely important because an approved proof/file is used directly to print the cards, envelopes and products you order.
We provide digital proofs unless special accommodations are requested. Please note that hard copy proofs will incur additional fees and extend the production timeframe of the finish product.
PLEASE PROOFREAD SLOWLY AND VERY CAREFULLY: WE PRINT DIRECTLY FROM THE APPROVED PROOFS.
REVIEWING + APPROVING YOUR PROOFS
Careful client review of proofs is critical to ensure that all items are correct before being printed. Suggestions for reviewing your proofs include having multiple people review each proof separately and to read each proof backwards. Please remember to check quantities and sizes. Required adjustments can easily be made by Love Bird Invites before final proof approval. Your initial set of proofs and one round of revisions are free of charge. Client-requested changes including ink color and text changes altering the item/order as submitted will incur a $25 Fee PER PROOF REVISION. Separate charges will be incurred for changes made to each component of the order (e.g. invitations, RSVP cards, Save the Dates, etc.). There is no charge for additional proofs if Love Bird Invites is in err. All changes do require additional proof.
ONCE YOU APPROVE THE PROOFS, THERE WILL BE NO FURTHER REVIEW OF YOUR ORDER FOR SPELLING, PUNCTUATION OR CONTENT.
By approving your proofs you agree that you have reviewed all text for errors and omissions and that all text and design will appear exactly as shown and that the quantity indicated on the proof will be printed. Please note that proofs are used to ensure the accuracy of your order; any errors or omissions (e.g. typos) on the approved proofs are the responsibility of the client. Please note that we cannot accept returns of items printed according to approved proofs. Charges apply to any reprints of approved items.
FINAL APPROVAL IS TO BE CONFIRMED IN WRITING.
PRINTING & PRODUCTION
Since devices, computers and displays can vary greatly and be calibrated differently, all colors viewed online and digitally should be considered approximate. All stationery is printed on a digital press, printing may have slight color variations between each piece and will vary to what you see on a computer screens.
Image colors may appear somewhat different after being printed. Please note that colors can vary slightly between different items (Save the Dates, invitations, envelopes, etc) and different print runs, we recommend ordering all of your customized pieces together (RSVPs, menu, thank you cards, etc.) whenever possible.
Stationery cannot be refunded or returned because of normal printing effects.
Flat-printed invitations and personal stationery take approximately 10-15 business days from FINAL PROOF APPROVAL.
Add an additional two to three business days for orders with party and reception items.
All of our products are custom printed to order with a great variety of colors and materials. Printing and production of any particular order may depend upon several different factors. SHIPPING DATES ARE APPROXIMATE. Local pickup is available but must be requested before approval of final proofs.
SHIPPING & DELIVERY
We offer standard ground, express and overnight shipping. Standard (basic) shipping is USPS Priority Mail Flat Rate. International packages will be shipped by either UPS or USPS. Additional international shipping charges may apply. International import taxes/duties are the responsibility of the receiver. International delivery times may vary; delays due to customs are beyond our control.
Postage costs for orders may vary depending on your quantity and location. Love Bird Invites is not liable for any loss or damage caused by third parties, or responsible for any delays in delivery. Please contact us if you have any questions regarding postage.
We do offer expedited orders, but please note that due to the requirements for proofing and quality production, the turn around is dependent on the part of the customer for the initial consultation and review of proofs. The customer is responsible for the additional charges of rushed order. Please contact Love Bird Invites to discuss rushed order options.
Changes to your order can be made any time before final proof approval. Orders that have been proofed and approved cannot be canceled.
CHANGES, INCLUDING TEXT/TYPESETTING, INCUR ADDITIONAL PROOF FEE OF $25 PER PROOF (each item changed in your order). Of course, additional proof is no charge if Love Bird Invites is in err.
Orders canceled anytime before final proof approval will be processed for a 50% cancellation fee.
Orders that have been proofed and approved cannot be canceled.
RETURNS & EXCHANGES
At Love Bird Invites, we create the highest quality invitations and stationery that are custom-printed for you to your specifications.
Due to the nature of the business where all items are personalized to suit a clients requirements, all sales are final. No refunds or exchanges.
From time to time we may offer limited discounts, deals or promotions.
Promotional offers may not be combined, may not be applied over multiple orders and may not be redeemed for cash. Coupons or promotions must be applied or presented at the time of order.
Any personal information you provide to us is kept confidential and is used only to communicate with you, to fulfill your order and to support your experience with Love Bird Invites. This information is not shared with or sold to any other outside party that is not involved in providing Love Bird Invites products and services.
Love Bird Invites has security measures in place to protect from the loss, misuse or alteration of the information under our control. When you purchase products through our website, all of your contact and credit card information is secured through a Secure Sockets Layer (SSL).
Love Bird Invites may post photos of completed client invitations on social media websites such as Facebook, Instagram, and Pinterest, etc.. No personal information will be displayed including phone numbers, personal email addresses, or home street addresses.
All content and materials on this site, including (but not limited to): text, images, illustrations, designs, icons, photographs, video, and other materials that appear as part of this site (the “contents”) are copyrights, trademarks, and/or other intellectual property owned, controlled or licensed is owed by Love Bird Invites; a subsidiary of A. Treibel Designs.
Love Bird Invites’ trademarks and materials may not be used in connection with any product or service that is not Love Bird Invites or A. Treibel Designs, in any manner that is likely to cause confusion among customers or the public, in any manner that disparages or discredits Love Bird Invites or in any manner that may deprive Love Bird Invites of the benefit of our work.
Any other trademarks not owned by Love Bird Invites that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Love Bird Invites.
This site as a whole is protected by copyright. All worldwide rights, title and interests are reserved. Love Bird Invites and all other Love Bird Invites marks, designs, graphics, logos, page headers, button icons, scripts and service names appearing on this site are trademarks and materials of Love Bird Invites. The contents of this site, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of the site.